Are You Ready for the PACTS III Industry Day and Bid?

The long-anticipated PACTS III request for proposal (RFP) is nearly ready for release. The government plans to hold an industry day and release the RFP at the end of August 2023. Here’s a summary of the bid and the challenges involved in bidding it based on the draft RFP.

Facts At-a-Glance

NameProgram Management Administrative Clerical and Technical Services III (PACTS III)
AgencyDepartment of Homeland Security (DHS), U.S. Citizenship and Immigration Services (USCIS)
Period of performance10 years
Industry dayAugust 2023 (to be determined)
RFP dateAugust 30, 2023
Contract typeMultiple: firm fixed price (FFP), indefinite-delivery, indefinite-quantity (IDIQ), time and materials (T&M), labor hour
NAICS541611, Administrative Management and General Management Consulting Services
541330, Engineering Services
Competition type8(a) Set-AsideHUBZone Set-AsideService Disabled Veteran Owned Small Business (SDVOSB)Woman-Owned Small Business (WOSB) Set Aside
Number of winnersMultiple awards (the government estimates 5 for each functional area)
Award dateAugust 2024
Incumbents39 incumbents hold PACTS II contacts, and the top five in terms of descending order of contracts won are: HSHQDC16DP2017, Information Technology Coalition, Inc.
HSHQDC16DP2022, Sciolex Corporation
HSHQDC16DP2026, TECHOP Solutions International Inc.
HSHQDC16DP2009, Management and Technical Services Alliance, Joint Venture
HSHQDC16DP2010, Old Dominion Strategies, LLC

PACTS III Overview

The PACTS III bid requires a wide variety of administrative and engineering services under three functional categories with NAICS codes listed in Table 1.

Table 1: Functional Categories Available to Bid

NumberNAICSFunctional Category Name
1541611Administrative Management and General Management Consulting Services
2541610Office Administrative Services
3541330Engineering Services


This opportunity has had a long timeline, starting with releasing a special notice on January 20, 2022.

  • June 22, 2023: Draft
  • July 5, 2023: Questions and Answers (Q&A)
  • July 7, 2023, Questions/Comments Due   
  • August 2023: Industry Day, Site Visit, Meeting (estimate)
  • August 30, 2023: RFP release (estimate)
  • August 2024: Award Date (estimate)

Cost and Challenges to Bid

The effort to bid on PACTS III is somewhat high, depending on how well you organize your internal contract documents. Those documents should be available and handy if you have already responded to a few General Services Administration (GSA) RFPs.

Per the draft Proposal Organization Guide (Attachment 11), you must supply the information in Table 2 below to complete the proposal. You will submit a unique proposal for each functional category in Table 1 above.

Table 2: PACTS III Proposal Organization Requirements

Volume No.Organization Required by Attachment 11RFP Part IV Reference Section  Page Limits
IExecutive Summary3.0Unlimited
IIFactor 1: Technical  
 Self-Scoring Sheet(s)/Workbooks(s)4.2Unlimited
 Experience/Past Performance Verification4.3.1Unlimited
 Accounting System Verification4.3.2Unlimited
 Facility Clearance Verification4.3.35
IIIFactor 2: Price  
 Minimum Quantity Pricing5.11
 Labor Category Pricing5.21
IVContract Documentation6.0Unlimited

Evaluation Criteria Summary

Down-select Process

The government is following a continuous down-select process to identify the highest-scoring proposals for each functional area listed in Table 1. The process consists of five major steps that winnow down offerors:

  1. Sort and rank proposal self-claimed proposal scores from highest to lowest.
  2. Identify the highest-scoring proposals as Preliminary Qualifying Proposals (PQPs) and verify they meet all the Acceptability Review requirements. Any proposal that does not meet the Acceptability Review factors is eliminated from the competition.
  3. Evaluate the self-scoring sheets (subfactors) per the evaluation criteria for each factor and subfactor.
  4. Evaluate the pricing sheets for fairness and reasonableness.
  5. Make a responsibility determination and validate supporting documents on an acceptable/non-acceptable basis.

Note: The government can use all information submitted in the proposal as well as any other information it obtains from its information systems and other legitimate sources to arrive at the determination.

Evaluation Criteria

Table 3 summarizes the evaluation criteria for each factor and subfactor. The government will give proposals a technical rating (acceptable/unacceptable) within each subfactor using the Measures of Merit (MoM), as summarized in Table 3.

Table 3: Evaluation Criteria for each Factor and Subfactor

Volume No.Organization Required by Attachment 11High-Level Summary of Evaluation Criteria and Measures of Merit (MoM)
IExecutive SummaryN/A
IIFactor 1: Technical 
 Self-Scoring Sheet(s)/Workbooks(s)Complete and accurate
 Subfactor 1.1: Experience/Past Performance VerificationRecency and relevance to PACTS III requirements and the correct mix of mentor and protegee past performance are correct
 Subfactor 1.2: Accounting System VerificationThe accounting system is adequate for time and materials and labor hour contracts
 Subfactor 1.3: Facility Clearance VerificationTop-secret facility clearance is adequate, and the Defense Security Service (DSS) system verifies that all the information is correct and acceptable
IIIFactor 2: Price 
 Minimum Quantity PricingPrices are fair and reasonable
 Labor Category PricingPrices are fair and reasonable
IVContract DocumentationAll document is acceptable

If you want to learn more about the PACTS III bid or how Lohfeld Consulting can help your company develop your PACTS III proposal, please contact Beth Wingate at

By Brenda Crist, Vice President at Lohfeld Consulting Group, MPA, CPP APMP Fellow

Lohfeld Consulting Group has proven results specializing in helping companies create winning captures and proposals. As the premier capture and proposal services consulting firm focused exclusively on government markets, we provide expert assistance to government contractors in Capture Planning and Strategy, Proposal Management and Writing, Capture and Proposal Process and Infrastructure, and Training. In the last 3 years, we’ve supported over 550 proposals winning more than $170B for our clients—including the Top 10 government contractors. Lohfeld Consulting Group is your “go-to” capture and proposal source! Start winning by contacting us at and join us on LinkedInFacebook, and Twitter.