Articles tagged with : production

Faking Deadlines Foils Confidence in Proposal Team

Ask the Proposal Doctor

Dear Proposal Doctor, How can I get my clients to communicate the schedule accurately? We provide print and graphic services, so we are just one part of the proposal machine. Often the clients don’t communicate when there are extensions and leave us waiting for information. Or they give fake deadlines -- I believe their intent is to get the product back faster or instill a greater sense of urgency. What actually happens is chaos, which prevents accurate scheduling. My staff cannot prioritize without accurate deadlines for multiple projects. Even worse, there is a loss of trust. If the vendor isn't given timely or accurate information, it communicates that the person with the information doesn't trust enough or respect their resource enough to share it. That makes it harder to work together in an open environment after that. Frustrated and Indignant Dear Frustrated, Wow. You raise some important issues. Let’s take...

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