Articles tagged with : team management

The single biggest communication problem – and how to fix it

You talked. They listened. Soon enough it becomes clear that you talked, and they did not hear you. As George Bernard Shaw said, “The single biggest problem in communication is the illusion that it has taken place." Project and proposal teams are melting pots. With the globalization of business, we face physical distances, clashing time zones, and a variety of cultural differences. Teams are comprised of individuals of different genders, generations, and native languages. Studies have shown that people gravitate towards like-minded teammates, especially those with the same cultural background. The result is often that we fail to understand the words of those who we perceive as different. Today, teams have the ability to communicate in so many ways—in-person, phone, text, email, chat, social media, and Web meetings—yet somehow the message is still garbled. With both verbal and non-verbal cues lost in translation, what can we do to truly connect? Here are 5 ideas....

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