Articles tagged with : communication

The single biggest communication problem – and how to fix it

You talked. They listened. Soon enough it becomes clear that you talked, and they did not hear you. As George Bernard Shaw said, “The single biggest problem in communication is the illusion that it has taken place." Project and proposal teams are melting pots. With the globalization of business, we face physical distances, clashing time zones, and a variety of cultural differences. Teams are comprised of individuals of different genders, generations, and native languages. Studies have shown that people gravitate towards like-minded teammates, especially those with the same cultural background. The result is often that we fail to understand the words of those who we perceive as different. Today, teams have the ability to communicate in so many ways—in-person, phone, text, email, chat, social media, and Web meetings—yet somehow the message is still garbled. With both verbal and non-verbal cues lost in translation, what can we do to truly connect? Here are 5 ideas....

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How to Build Professional Skills in Proposal Management

Ask the Proposal Doctor

Dear Proposal Doctor, I have been in proposals for five years and love the industry--- I am one of those anomalies that thrive on little sleep, junk food, and a drive to win! I am hungry to improve and learn as much as I can. Besides joining the Association of Proposal Management Professionals (APMP), what else do you suggest I do to improve my skills, knowledge, and general competency in proposal management? The "green" Proposal Manager" Dear Green, Great question. I admire your commitment to continuous improvement. Knowledge is experiential in this business. At the same time, proposal managers need skills that are inherent in other professions. First, consider courses or online training that will improve communication skills, both written and spoken. For written communication, look at courses offered in technical writing in a local community college, through the Society for Technical Communication, or online. Many organizations offer training in...

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Two Hats

Ask the Proposal Doctor

Dear Proposal Doctor, People say I have a big head, but believe me, I would prefer to only wear one hat. Unfortunately, my capture manager is not doing his job. Communications with subcontractors are erratic and inconsistent, the pricing team does not have a strategy, and progress towards a viable solution is slow. Every time I jump in to help with these items, the team is so grateful to have someone providing direction. In fact, if not for my efforts, nothing would have been accomplished on many fronts that should be the responsibility of the capture manager. Wearing two hats is exhausting and I’m only getting compensated for one. How can I get my capture manager to do his job? Double Hatted Dear Double, The situation you describe is common in two respects. First, it is common to find many different definitions of capture. This job is not in the...

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